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Lette

Last updated Sep 18, 2026

Security and Trust at Lette

Enterprise-grade security. Built for modern rental operations.

At Lette, protecting your data is foundational to how we build and operate our platform. We work with institutional owners, operators, and financial partners who trust us with sensitive operational, financial, and resident information, and we take that responsibility seriously. Security, privacy, and compliance are embedded into our product design, infrastructure, and internal processes from day one.

Our platform is built using industry best practices across cloud security, access controls, data encryption, and continuous monitoring. Lette operates as a data processor, never using customer data to train AI models, and hosts all production systems in secure EU-based infrastructure. This Trust Center provides transparency into our security posture, compliance commitments, and how to responsibly report vulnerabilities.

EU AI Act
GDPR
ISO 27001
SOC 2
275
controls
54
resources
12
subprocessors

Compliance

4

Independently audited and continuously evidenced against the standards our customers rely on.

EU AI Act
Compliant

EU AI Act

EU Artificial Intelligence (AI)I Act (Regulation (EU) 2024/1689)

Valid through
Sep 18, 2027
Certificate
140426-1
GDPR
Compliant

GDPR

General Data Protection Regulation (GDPR)

Valid through
Sep 18, 2027
ISO 27001
Certified

ISO 27001

ISO/IEC 27001:2022

Valid through
Sep 18, 2027
SOC 2
In progress

SOC 2

AICPA Trust Service Principles Service Organization Controls (SOC)

Valid through
Sep 18, 2027

Controls

275

The safeguards we operate across our organization, technology, people, and facilities.

Inventory Management

Asset Management

Organization maintains an inventory of information systems, which is reconciled on a periodic basis.

Reviewed Apr 10, 2026SOC 2

Inventory Management: Applications

Asset Management

Organization maintains an inventory of application assets, which is reconciled on a periodic basis.

Reviewed Feb 23, 2026SOC 2

Inventory Labels

Asset Management

Organization assets are labeled and have designated owners.

Reviewed May 13, 2026ISO 27001SOC 2

Media Marking

Asset Management

Where applicable, Organization marks information system media indicating the distribution limitations, handling caveats, and applicable security markings (if any) of the information. Exemptions must be approved by management and remain in a specific controlled area.

Reviewed Mar 21, 2026ISO 27001

Asset Transportation Authorization

Asset Management

Organization authorizes and records the entry and exit of systems at datacenter locations.

Reviewed Mar 21, 2026ISO 27001SOC 2

Maintenance of Assets

Asset Management

Equipment maintenance is documented and approved according to management requirements.

Reviewed Mar 21, 2026ISO 27001SOC 2

Business Continuity Plan

Business Continuity

Organization's business contingency plan is periodically reviewed, approved by management and communicated to relevant team members.

Reviewed Feb 10, 2026SOC 2EU AI Act

Continuity Testing

Business Continuity

Organization performs business contingency and disaster recovery tests on a periodic basis and ensures the following: • tests are executed with relevant contingency teams • test results are documented • corrective actions are taken for exceptions noted • plans are updated based on results

Reviewed Mar 21, 2026ISO 27001SOC 2

Resources

54

Policies, documentation, and reports that govern how we protect customer data.

Control Environment & Governance

Version 2026.2 · Reviewed May 18, 2026 · yearly

Design and Development Plan (DDP) Policy

Version 2026.2 · Reviewed Feb 24, 2026 · Annual

System Security & Privacy Plan (SSPP)

Version 2026.2 · Reviewed May 17, 2026 · Annual

Information Assurance Program (IAP) Policy

Version 2026.2 · Reviewed Feb 24, 2026 · Annual

Data & Asset Classification Policy

Version 2026.2 · Reviewed Feb 24, 2026 · annual

Log and Event Log Review & Analysis Policy

Version 2026.2 · Reviewed Aug 26, 2026 · Monthly

Automated Event Escalation & Reporting Policy

Version 2026.2 · Reviewed Feb 24, 2026 · Annual

Intellectual Property (IP) Infringement Assessment of Artificial Intelligence and Autonomous Technologies (AAT)

Version 2026.2 · Reviewed Feb 24, 2026 · Annual

Subprocessors

12

Third-party providers that process customer data on our behalf, and where they operate.

Plaid

Software as a Service

OAuth app authorized by users

Website
HubSpot

HubSpot

Software as a Service

Inbound marketing and sales platform

Website

Tailscale

Software as a Service

OAuth app authorized by users

Website

OpenRouter

Software as a Service

OAuth app authorized by users

Website

Langfuse

Software as a Service

OAuth app authorized by users

Website

Twilio

Software as a Service

OAuth app authorized by users

Website

Noru

Software as a Service

OAuth app authorized by users

Website
ElevenLabs

ElevenLabs

Software as a Service

OAuth app authorized by users

Website

Questions about our security?

We're glad to help your security and procurement teams move quickly.

Lette | Trust Portal | Noru